KLOUDIP Security Seal
KLOUDIP Installation Security Seal – Terms & Conditions
This security seal protects KLOUDIP-installed equipment against unauthorized access, removal or tampering. Damage to or removal of the seal may affect the applicable equipment warranty and/or refundable deposit.
Purpose of the Security Seal
The KLOUDIP security seal is applied to equipment, wiring, enclosures, connectors, or other installation components to identify unauthorized access, removal, modification, or tampering.
Do Not Remove or Damage
The seal must not be removed, peeled, cut, punctured, covered, transferred, altered, or intentionally damaged by the customer, vehicle owner, driver, third-party technician, or any unauthorized person.
Warranty/Deposit Void
If the security seal is missing, damaged, tampered with, altered, or shows evidence of removal, the applicable equipment warranty and/or refundable equipment deposit may become void, subject to KLOUDIP's applicable service, rental, subscription, or equipment terms.
Unauthorized Repairs or Modifications
Customers should not open, repair, relocate, disconnect, modify, or permit third parties to work on sealed KLOUDIP equipment or associated installation components without prior authorization from KLOUDIP.
Vehicle Repairs and Maintenance
If vehicle servicing, electrical repairs, body repairs, battery replacement, accessory installation, or other work requires disturbing the KLOUDIP installation or seal, the customer should contact KLOUDIP before the work is performed.
Accidental Damage
If a seal is accidentally damaged, the customer should notify KLOUDIP promptly. KLOUDIP may inspect the installation and replace the seal. Accidental damage does not necessarily mean that the warranty/deposit will automatically be forfeited if KLOUDIP is satisfied that no unauthorized tampering occurred.
Seal ID / QR Code
Where a unique Seal ID or QR code is provided, it may be used to identify or verify the installation, equipment, vehicle, or seal record maintained by KLOUDIP.
Seal Is Not Proof of Equipment Condition
An intact security seal indicates that the seal does not visibly show evidence of interference. It does not by itself certify that the equipment, vehicle, wiring, or installation is free from tamper, defects or damage.
Inspection Rights
KLOUDIP may inspect the equipment and installation where tampering, unauthorized modification, damage, disconnection, or seal interference is suspected before determining warranty or deposit eligibility.
Costs Caused by Tampering
Inspection, repair, replacement, reinstallation, site visits, technician charges, replacement seals, or equipment replacement resulting from unauthorized interference may be chargeable to the customer.
Equipment Ownership
Where equipment remains the property of KLOUDIP or is supplied against a refundable deposit, the customer must not sell, transfer, dispose of, dismantle, or otherwise interfere with that equipment.
Refundable Deposits
Any equipment deposit is refundable only in accordance with the applicable KLOUDIP agreement and subject to equipment being returned in the required condition. Missing, damaged, modified, or tampered equipment may result in deductions from or forfeiture of the applicable deposit.
Normal Wear and Authorized Work
Normal deterioration of a seal or removal/replacement performed by an authorized KLOUDIP technician should not by itself invalidate warranty or deposit eligibility. deductions from or forfeiture of the applicable deposit.
Report a Damaged Seal
Customers who discover a damaged, loose, missing, or suspicious security seal should report it to KLOUDIP without attempting to repair or replace it themselves.
Photographic and Installation Records
KLOUDIP may maintain installation photographs, seal numbers, equipment identifiers, vehicle details, timestamps, technician records, and other installation records for verification and service administration.